Privacy Policy

Effective Date: January 1, 2026

Canny Crafting (“we,” “us,” or “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from https://cannycrafting.com (the “Website”).

Information We Collect

We may collect the following types of information when you visit our Website, place an order, or interact with our content:

Personal Information: Information you voluntarily provide, including:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by third-party payment providers)
  • Phone number (if provided for order or delivery purposes)

Non-Personal Information: Information collected automatically, such as:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the Website
  • General location data (city/state level)

How We Collect Information

We collect information in the following ways:

Directly from you when you:

  • Place an order for candles or other products
  • Subscribe to our email list or newsletter
  • Contact us through forms or email
  • Interact with blog content (such as reading or sharing posts)

Automatically through:

  • Cookies and similar tracking technologies
  • Website analytics tools that help us understand how visitors use our site

Third-party services we use to operate our business, such as:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms

These services collect and process data according to their own privacy policies.

How We Use Your Information

We use your information to:

  • Process and fulfill candle orders
  • Communicate with you about purchases, updates, or customer support
  • Send emails or newsletters if you have opted in
  • Improve our Website, products, and content (including candle care and educational blog posts)
  • Maintain Website security and prevent fraud
  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

Cookies and Analytics

Our Website uses cookies and similar technologies to:

  • Improve site functionality
  • Understand visitor behavior
  • Enhance user experience

You can choose to disable cookies through your browser settings, though some features of the Website may not function properly.

Sharing Your Information

We may share your information only when necessary:

  • With trusted service providers (such as payment processors, shipping services, or email platforms) to operate our business
  • To fulfill orders and deliver products
  • To comply with legal requirements or protect our rights

All third parties are expected to keep your information secure and confidential.

Data Security

We take reasonable measures to protect your personal information. While no method of online transmission is 100% secure, we follow best practices to safeguard your data and work only with reputable service providers.

Children’s Privacy

Canny Crafting is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Your Rights and Choices

You may:

  • Opt out of marketing emails at any time using the unsubscribe link
  • Request access to, correction of, or deletion of your personal information by contacting us

We respect your privacy choices and will respond within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or services. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at: support@cannycrafting.com